Frequently Asked Questions
Everything you need to know about your Just Hype shopping experience.
How long does shipping usually take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that certain limited-edition drops may be final sale.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options like Klarna and Afterpay.
How do I know which size to choose?
Each product page features a detailed size guide. Our apparel generally follows a standard streetwear fit; if you prefer an oversized look, we recommend sizing up.
Are your products authentic?
Absolutely. Just Hype guarantees that all products sold on our official store are 100% authentic and sourced directly from our manufacturing facilities.